I am Ryan Charlesworth, Founder of Black Raccoon Consulting.

This isn’t just another quick quiz. Our survey is designed to give you a comprehensive health check of your entire gym operation — from sales and marketing to service delivery, team performance, and member experience.

The more detailed you are in your answers, the better we can pinpoint exactly where you’re winning… and where you’re leaving money on the table.

By taking the time to complete the survey thoroughly, you’ll get:

✅ A clearer picture of how your gym stacks up against best practice

✅ Insight into overlooked opportunities for quick wins and long-term growth

✅ A solid foundation to plan your next steps with confidence

The best part? It’s all about your goals — not anyone else’s.

Most importantly, we will help you make the changes to achieve those goals

Take 10 minutes to complete the survey, and see how you can turn small changes into big results.

Let’s get started.